If the client decides to acquire an electrical component or peripheral from a non-referral source, it is the clients’ responsibility to ensure that there is compatibility between the equipment and the product. Any errors or issues that arise due to this will fall under the clients’ responsibility.

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The client is responsible of paying for the sales tax of the products purchased in their own state. For ALL clients’ purchasing in California, the sales tax for the respective county MUST BE PAID to BMT Wellness Inc. 

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For all installations, the client must ensure that all professional trades required are properly licensed to avoid installation delays as well as equipment malfunctions. 

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BMT Wellness Inc. provides a warranty of up to one (1) year for their stainless equipment. This includes only the sterilizer (main body), valves, and tri-clamps. 

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BMT Wellness Inc. provides a warranty of up to six (6) months for all their electrical components. This includes only the control panel, heating elements, water level sensors and temperature probes. 

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Any modifications to the equipment without supplier approval will void equipment warranty.

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This warranty does not cover damage caused by Purchaser’s negligence, neglect, improper maintenance or cleaning, accident, abuse, freezing, or for ordinary wear and tear. Purchaser is responsible for normal maintenance of the Equipment. Equipment finishes are not warranted. 

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Seismic zoning requirements vary from location to location, the Equipment designs proposed may not meet local zoning requirements. The Purchaser may be required, at their expense, to request engineering analysis and subsequent modifications necessary to bring the Equipment into local compliance. If required, seismic upgrades can be provided at an additional cost depending on the tank size and seismic zone. The upgraded foot pad DOES NOT necessarily make the tank seismically sound. The Purchaser waives any and all claims against Seller or its agents for any loss or damage due to earthquake or other natural disaster. 

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The parties shall not be liable for the failure or delay in performing any obligation under this Agreement (except for the payment of money and the minimum purchase obligations set forth in this Agreement) if and to the extent such failure or delay is due to acts of God, weather, fire or explosion, war, invasion, riot or other civil unrest, governmental laws, orders, restrictions, actions, embargos or blockages, national or regional emergency, injunctions, strikes, lockouts, labor trouble or other industrial disturbances, shortages of adequate fuel, power, materials or transportation facilities, or any other event which is beyond the reasonable control of the affected party; provided that the affected party shall promptly notify the other of the force majeure condition and shall exert its best efforts to eliminate, cure or overcome any such causes and to resume performance of its obligations as soon as is reasonably possible. 

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It is the client’s responsibility to ensure all designs and schematics that have been provided by BMT Wellness Inc. are compliant with local building code. Each schematic and design provided by BMT Wellness Inc. does not include engineering-based calculations and design specific to local code. All states, counties, and cities may have varying degrees of code standards. If need be, please refer to your local code jurisdiction office to ensure that any provided schematics and designs are compliant. If a client requires a local engineer to verify documentation, the client must cover all associated costs. This includes cost of a local compliance engineer. 

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All deposits made to an invoice are NON-REFUNDABLE after seven (7) days once the deposit has been placed. 

All shipping charges are NON-REFUNDABLE. 

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Any returns and refunds are subject to a 20% restocking fee. This restocking fee will be applied to the total invoice amount.